Last Updated: 05/02/2024

Introduction

Welcome to the Official Rideit website. This Privacy Policy has been developed to inform you about how we collect, use, share and protect your personal information when you use our Site.

1. Personal Information Collected

We may collect certain personal information about you when you use our Site, including, but not limited to, the following types of information:

  • Email Address – Your email address is collected when you subscribe to our newsletter. It is used to send you updates, promotions and information about our products and events.
  • Name – Your name is collected when you make a purchase from our online store. It is necessary to personalize your experience and to correctly process your order.
  • Mailing Address – Your mailing address is collected when you shop online. It is used for the delivery of your products.
  • Phone number (optional) – Your phone number is collected when shopping online. It may be used to contact you with questions regarding your order or for delivery.
  • Payment Information – Payment information, such as credit card number or PayPal account details, is collected when purchasing products from our site. They are necessary to process the payment.
  • Purchase History – Your purchase history is retained to allow you to track your orders placed on our site and to provide you with better customer service.
  • Personal Preferences – Personal preferences you share, like preferred language or account settings, help us personalize your experience on our site.
  • IP Address – Your IP address is collected for security reasons and to prevent fraud when using our site.
  • Browsing Data – Browsing data, such as cookies and browsing history, may be collected to improve site performance, user experience and for analytics purposes.
  • Location data (if allowed) – If you allow the collection of location data, it may be used to personalize search results or to provide you with relevant information based on your location.
  • Log Information – Log information, such as times and dates of access to the Site, is collected for security and analytics purposes.

2. Use of Personal Information

We use the personal information we collect for the following purposes:

  • Order Processing : We collect personal information such as your name, address, telephone number and payment information when you make a purchase on our site. This data is necessary to process your order efficiently, ensure the correct delivery of your products and allow adequate tracking of your purchases.
  • Personalization of User Experience : Your personal information, such as your product preferences, purchase history and account settings, is used to personalize your experience on our site. This includes recommending similar products, displaying promotions specific to your interests, and creating an online environment tailored to your preferences.
  • Communication with Customers : We collect your email address and, if you provide it, your telephone number, to contact you in relation to your orders, to send you product updates, special promotions, order confirmations , and to answer your questions or concerns.
  • Improving our Services : Aggregated and anonymous information collected from user activity on our site helps us understand trends, evaluate the performance of our site, and continually improve our products and services. This allows us to provide a better experience for our customers.
  • Security and Fraud Prevention : Certain information, such as your IP address and login data, is collected for security purposes to protect online transactions and prevent fraud.
  • Compliance with Legal Obligations : In certain cases, we may be required to collect and maintain certain information in accordance with applicable laws and regulations.
  • Customer Service : Your purchase history and contact information may be used to respond to your customer service requests, resolve problems with your orders, and provide you with effective support.
  • Marketing and Advertising : With your prior consent, we may use your information to send you marketing communications, such as newsletters or special offers, to keep you informed about our products and events.

3. Sharing of Personal Information

We do not disclose your personal information to third parties without your consent, except as required by law.

4. Security of Personal Information

We are committed to protecting the security of your personal information and treating it in accordance with applicable privacy laws.

5. Your Rights

You have the right to access, correct, update or delete your personal information. To exercise these rights, please contact us at [email address or contact details].

6. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the update date.

7. Contact

If you have any questions or concerns regarding our Privacy Policy, please contact us at support@rideitofficiel.co.